In our webshop, we only accept payments through proven platforms such as PayPal and PayU. You can pay either by making a quick transfer or using a card.

We know that time is important, so we send our orders within 24 hours! The time the shipment will spend on the road depends on the form of delivery you choose. For the most demanding customers and shipments requiring express delivery, we have implemented the DHL Express air deliveryservice, which allows you to receive your shipment within the European Union on the next working day.

We only ship parcels with live plants and food insects from Monday to Wednesday.

*For goods that we have in stock. For goods available on request, this time may change. Please contact us before ordering to determine the delivery time.

Of course! We pay great attention to the security of our customers’ data. If you want to know more, please read our privacy policy and terms and conditions.

Yes, we are a legally established, registered company. Each of our customers receives from us a receipt or an invoice.